Medical Office Assistant / Unit Clerk / Medical Transcriptionist

Program Purpose

This program is a Designated Learning Program and eligible to receive foreign nationals on a study permit.

Medical Office Assistant/Unit Clerk/Medical Transcriptionist works with doctor’s offices, hospitals, medical or surgical clinics, pharmaceutical companies, government health agencies and a variety of other medical office settings.

They are integral members of the health care delivery team and perform many administrative and some basic clinical procedures.  The Medical Office Assistant/Unit Clerk/Medical Transcriptionist primary duties may require them to –

  • collaborate with all members of the health care team;
  • promote safety, work in a safe manner, practice universal precautions and maintain a clean working environment;
  • schedule and confirm medical/surgical appointments, receive and communicate messages for doctors and patients;
  • type medical records, reports, case history and correspondence from handwritten notes and machine dictation;
  • interview patients to complete forms, documents and case histories;
  • complete insurance and other job claim forms;
  • initiate and maintain confidential medical files and records;
  • prepare financial statements and handle billing procedures;
  • plan and initiate procedural set up including those required for patient preparation and maintenance of supplies and equipment;
  • assist with simple diagnostic procedures as required; and,
  • perform other general office work as required.

Program Outline


1.       Duties and Responsibilities of Medical Office Assistant, Health Unit Clerk and Medical Transcriptionist 30 2
2.       Human Anatomy and Physiology 90 6
3.       Medical Terminology 60 4
4.       Medical Documentation 50 3
5.       Admission/Discharge/Transfer 20 1
6.       Scheduling and Medical Billing 80 5
7.       Medical Transcription 80 5
8.       Hospital and Medical Office Skills and Procedures 40 2.5
9.       Basic Office Computer Skills 40 2.5
10.   Medical Laboratory 60 4
11.   Clinical Practicum (Medical Office/Clinic & Hospital Unit) 320 10
TOTAL 870 45


Program Admission Criteria

  • Grade 11 – English Language Arts, or
  • IELTS – Level 6, or
  • Duolingo with a minimum score of 95, and
  • High school or Post-Secondary Transcripts with official translations if not in English.

Career Opportunities

Graduates of the Medical Office Assistant program can find employment in general/family practices, dental offices, medical specialists’ offices, clinics, chiropractor/physiotherapy / podiatrist practices, diagnostic imaging clinics, senior/nursing homes and various hospital department. Medical Office Assistants are an important part of the health care system delivering administrative and basic clinical services. Relevant positions include:

  • Medical/Dental Receptionist
  • Medical/Health Office Assistant
  • Medical/Health Office Manager
  • Dental Office Assistant
  • Medical Transcriptionist
  • Hospital Patient Registration Clerk
  • Ward Clerk
  • Medical Billing Clerk / Secretary
  • Administrator in Government Health Agencies

Medical Office Assistants

According to the 2015 Alberta Wage and Salary Survey, Albertans in this occupational group earned on average $24.00 to $29.88 an hour. The overall average was $27.92 an hour.

Average Hours Worked (per week) 36.6
Overall Average Wage (per hour) $27.92
Overall Average Salary (annual)*, Alberta
*rounded to the nearest dollar

For More Information:

Call Toll Free 1-844-353-0684 or email

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