Students of MTG Healthcare Academy have the right to a fair grading system and have the right to file a complaint or an appeal regarding their course/practicum grade, assessment, or evaluation.
- First, a student may directly consult his/her instructor about the course grade, assessment, or evaluation issue at hand.
- Second, if unable to settle the grade issue with the concerned instructor, the student may proceed to present his/her complaint to the Program Coordinator.
- Thirdly, if still the above steps are unsuccessful, the student should see the School Administrator. The School Administrator may authorize a grade change when there is –
- compelling evidence that the faculty member acted out of hostility toward the student, or
- proof that the student’s grade is clearly incongruous with the other students in the same course and having produced work of similar quality.
A letter of appeal stating the grounds for such an appeal may be submitted to the instructor or the Program Coordinator or the School Administrator within thirty (30) days from receipt of the grade notification. MTG Healthcare Academy spokesperson, School Administrator and/or Program Coordinator, will respond back to the student within 14 days (2 weeks).